Downs will bring SHG’s world-class service and expertise to market research agencies and consultancies to drive customer-centricity for the global data collection firm in 2023
WATERTOWN, MA February 6, 2023—Survey Healthcare Global (SHG), global market leader of first-party healthcare data collection and custom survey solutions, announces the appointment of industry veteran, Chris Downs, to Senior Vice President of Client Relationships. Downs will support the expansion of SHG’s world-class service and delivery to market research agencies (MRAs) and consultancies. SHG, an Apollo Intelligence (Apollo) brand, will leverage Downs’s knowledge, relationships, and research experience to bring greater value to the firm’s customers.
As SHG’s new SVP of Client Relationships, Downs will oversee the expansion of client relations across several key customers, providing more strategic focus and attention to client service and support.
“As our customers confront their current industry challenges, to be a true, trusted partner, we need to provide them with the expert resources needed to reach and engage their critical, global healthcare stakeholders,” said Sal Brucculeri, Chief Commercial Officer of Survey Healthcare Global. “We’re fortunate and delighted to have a talent such as Chris, join the team. His deep, industry experience, knowledge, and relationships will be extremely valuable to us and SHG’s customers in the coming years.” Downs joins SHG with a wealth of MRA industry knowledge and has touched all levels of market research in his seasoned career—research design, HCP and patient recruitment, project execution, team management, client consulting, and sales. Previously, Downs worked at a major panel company for several years in many different market research roles, most recently as Senior Accounts Director, working with many of the key players in our industry. Chris’s appointment will bolster Apollo’s larger, 2023 strategy to deliver higher quality service and greater customer value.